FAQ
Event & Deals
The official Sitewide Sale runs from September 15 through October 15. Right now is our Teaser Phase—the perfect time to spin the lucky wheel, secure exclusive vouchers, and build your cart before the main event goes live!
Once you win on the Spin & Win wheel, your discount code will be displayed directly on the screen for you to copy.You can apply this code at checkout anytime during the Anniversary Sale (Sep 15 – Oct 15). Please note that each spin code is limited to one use per customer.
Yes! Your Spin & Win voucher can be applied on top of the automatic sitewide Anniversary discounts for maximum savings.
Shipping & Delivery
Shipping availability depends on the items you are purchasing:
- Anniversary Sale (Filaments & Resins): This event is strictly open to customers located in the Continental US (excluding Alaska, Hawaii, and offshore territories), the UK, and the EU.
- i10 Pre-orders: In addition to the US, UK, and EU, the i10 pre-order is also exclusively open to customers in Canada and Australia.
For in-stock Anniversary Sale items dispatched from our local warehouses, the estimated delivery times are:
- Continental US: 3-7 business days
- United Kingdom: 2-4 business days
- European Union: 3-10 business days
(Note: i10 pre-orders will ship later according to the fulfillment timeline specified on its dedicated reservation page).
